The Business
Willis News Distribution Limited was established in 1922 and has been at the forefront of corporate news delivery for more than ninety years. It is now the largest independent newspaper distributor in London delivering to both corporate and residential addresses. As an entirely family-owned organisation, we take great pride in ensuring that we respond quickly to industry changes, clients’ requirements and adopt an extremely proactive approach. Willis News offers an unparalleled service to its customers and has grown to a size where it is capable of handling all sizes of accounts ranging from residential deliveries through to SMEs and extremely large organisations requiring more complex deliveries, i.e. multi-departmental accounts and individually labelled copies. Whatever size of account, Willis News provides personal and professional customer service.
Operating from a purpose-built warehouse unit in Central London, we are ideally located for the numerous organisations we supply throughout the West End, City and Canary Wharf. Our location has a positive impact not only in terms of delivery time for our customers but also in terms of the environment as it reduces our fuel consumption and therefore our carbon footprint.
The Willis News philosophy is having professional yet warm, individual customer relationships. Our aim is to retain all of our customers and through an effective customer relationship management strategy this is achieved whilst also winning new business. Our customers appreciate and value dealing with the same team member on a regular basis.
Willis News management and staff work cohesively together. We offer a premium delivery and subscription service backed up by faultless administration and support. It is our policy to not use sub contractors and therefore all our drivers and packers are employed by our organisation. This makes for total commitment and a positive working environment. At Willis News we endeavour to ensure a smooth operation, continuity of service and good communication between colleagues and clients.